Frequently Asked Questions

An all-in-one intelligent toilet with a warm-water bidet wash, heated seat, warm-air drying and an automatic lid — replacing the need for toilet paper and adding a level of hygiene and comfort that has been standard in Japan and across Asia for decades.

A self-cleaning stainless-steel nozzle delivers a warm-water wash you can adjust for temperature and pressure, followed by gentle warm-air drying — all controlled from the side panel or the wireless remote.

They can be particularly helpful. Hands-free features such as the motion-activated lid and automatic flush reduce the need to bend or twist, while the bidet wash and air dryer allow you to clean without manual wiping — a real benefit for anyone managing arthritis, injury or reduced dexterity. The wireless remote makes everything easy to operate from a seated position. Tresani designs with accessibility in mind, though it isn't medical equipment; for home adaptations, an occupational therapist can advise.

Yes — installation should be carried out by a qualified plumber and electrician. Each model needs a water supply, a waste outlet and a fused electrical spur nearby. See our installation guidance for what to prepare.

No bulky cistern required. Every Tresani has its own water tank built into the unit, so there's no separate cistern to mount on the wall or box in behind tiling. It keeps the silhouette clean and minimal and frees up space — a real advantage in smaller bathrooms — while the built-in tank still guarantees a full, powerful flush, even where water pressure is low.

Yes. Every Tresani has a built-in water tank, guaranteeing a full, powerful flush even in low-pressure homes.

A backup battery provides up to 50 flushes, and power-off flushing means the toilet always works when you need it.

Typically £50–£80 a year in electricity for a household of four — often offset by the savings on toilet paper. There's more detail in our cost to buy and run guide.

The nozzle self-cleans and UV-sterilises between uses, and the rimless bowl leaves nowhere for grime to hide. In hard-water areas, occasional descaling keeps everything performing at its best.

A lifetime guarantee on the ceramic body and 2 years on all electronic and mechanical parts. Register within 30 days for priority support. Full details are on our warranty cover page.

Free to the UK mainland, dispatched within 1–2 business days, with kerbside delivery in 3–5 days by a specialist courier.

30 days, provided the item is unused and in its original packaging. We arrange pallet collection for the heavier units.

Our Core range (Prime, Origin, Alto) covers the essentials from £1,395; the Signature range (Nexus, Axia, Elevare, Halo) is the heart of the collection, with fuller features and more presence from £1,795; and our Bespoke tier (Spectra, Cenith) is made to order in statement colours and finishes, launching soon. Our Find Your Tresani guide matches you to the right one in a couple of minutes — or tell us your space and budget and we'll help.